Effective Date: February 26, 2019
IOTCO SA (“us”, “we”, “our”) operates the UVmastercare mobile application (hereinafter referred to as the “Service”).
This page explains our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have regarding that data.
Service means the UVmastercare mobile application operated by IOTCO S.A.
- Personal data
Personal Data means data about a living individual who can be identified from such
data (or from such data and other information in our possession or likely to come
into our possession).
- Usage data
Usage Data is collected automatically and is generated either using the Service or the
infrastructure of the Service itself (e.g., page view time).
Cookies are small files stored on your device (computer or mobile device).
- Person in charge of processing
Controller means the natural or legal person (alone, or jointly or in common with
others) who determines the purposes and manner in which any personal data is
Controller of your personal data.
- Subcontractors (or Service Providers)
The term Sub-processor (or Service Provider) refers to any natural or legal person
who processes data on behalf of the Data Controller. We may use the services of
several Service Providers to process your data more efficiently.
- Data Subject (or User)
A Data Subject is any living person who uses our Service and is the subject of
Data Collection and Use
We collect several types of data for different purposes to provide and improve our Service to
Types of data collected
When you use our Service, we may ask you to provide certain personally identifiable
information that can be used to contact or identify you ("Personal Information"). Personally
identifiable information may include, but is not limited to:
- E-mail address
- First and last name
- Telephone number
- Address, city, state, zip code
- Cookies and Usage Datan
We may use your personal information to send you newsletters, marketing communications
or promotions and other information that may be of interest to you. You may choose not to
receive any communications from us or to receive only certain communications by clicking
on the unsubscribe link or by following the instructions in each email we send.
When you access the Service using a mobile device, we may automatically collect certain
information, including, but not limited to, the type of mobile device you are using, the
unique identifier of your mobile device, the IP address of your mobile device, your mobile
operating system, the type of mobile Internet browser you are using, unique device
identifiers and other diagnostic data ("Usage Data").
We may use and store data about your geographic location if you authorize us to do so
("Location Data"). We use this data to provide the features of our Service and to improve
and personalize our Service.
When using our Service, you can enable or disable location services at any time using your
Tracking and Cookie Data
we retain certain information.
Cookies are small data files that may contain an anonymous unique identifier. Cookies are
sent to your browser from a website and are stored on your device. Other tracking
technologies such as pixels, tags and scripts are also used to collect and track information
and to improve and analyze our Service.
You can set your browser to refuse all cookies or to alert you when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use certain features of our
Examples of cookies we use:
- Session Cookies. We use Session Cookies to operate our Service..
- Preference Cookies. We use Preference Cookies to remember your preferences and
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
IOTCO S.A. uses the data collected for various purposes:
- To provide and maintain our Service
- To notify you of changes to our Service
- To allow you to use the interactive features of our Service when you want
- To provide customer support
- To collect valuable data or analysis that will allow us to improve our Service
- To monitor the use of our Service
- To detect, prevent and fix technical problems
- To provide you with news, special offers and general information about other goods,
services, and events we offer that are similar to those you have already purchased or
inquired about, unless you have already indicated that you do not wish to receive
Legal basis for processing personal data under the General
Data Protection Regulation (GDPR)
If you reside in the European Economic Area (EEA), IOTCO S.A.'s legal basis for collecting and
collect and the specific context in which we collect it.
IOTCO S.A. may process your Personal Information:
- Because we need to perform a contract with you
- Because you have authorized us to do so
- Because we have a legitimate interest in carrying out this processing and your rights
do not override this legitimate interest
- For payment processing purposes
- To comply with the law
IOTCO S.A. will retain your Personal Data only as long as necessary for the purposes set forth
necessary for us to fulfill our legal obligations (e.g., to comply with applicable law), resolve
disputes and enforce our agreements and policies.
IOTCO S.A. will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period, except when such data is used to enhance security or improve
the functionality of our Service, or if we are legally required to retain such data for a longer
period of time.
Transfer of Data
Information about you, including your personal information, may be transferred from your
region, province, country, or other territorial division to, and stored on, computers located in
a place where data protection laws differ from those of the territory in which you reside.
If you reside outside of Belgium and choose to provide us with information, please be aware
that we transfer data, including Personal Data, to Belgium and process it there.
IOTCO S.A. will take all reasonable steps to ensure that your data is treated securely and in
organization or country unless adequate controls are in place, including with respect to the
security of your data and other personal data.
Disclosure of Data
SIf IOTCO S.A. is involved in a merger, acquisition or sale of assets, your Personal Data may be
transferred. Before your Personal Information is transferred and becomes subject to a
Disclosure of Data to Law Enforcement
Under certain circumstances, IOTCO S.A. may be required to disclose your personal
information if required by law or in response to valid requests from public authorities (e.g., a
court or government agency).
IOTCO S.A. may disclose your personal information if it believes in good faith that it is
- Fulfill a legal obligation
- Protect and defend the rights or property of IOTCO S.A.
- Prevent or investigate possible wrongdoing in connection with the Service
- Ensure the personal safety of users of the Service or the public
- Protect against civil liability
The security of your data is important to us. However, please keep in mind that no method
of transmitting data over the Internet or method of electronic storage is 100% secure. While
we strive to use commercially acceptable methods to protect your personal information, we
cannot guarantee its absolute security.
“Do Not Track Me" Signals
We do not support "Do Not Track Me" ("NPS"). "Do Not Track Me" is a preference you can
set in your web browser to tell websites that you do not want to be tracked.
You can enable or disable "Do Not Track Me" by going to the Preferences or Settings page of
your web browser.
Data protection rights granted to you by the General Data
Protection Regulation (GDPR)
If you reside in the European Economic Area (EEA), you have certain data protection rights.
IOTCO S.A. intends to take reasonable steps to allow you to correct, amend, or delete your
Personal Data or to limit its use.
If you would like to know what personal information, we hold about you and want it deleted
from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we hold about you. Where
this option is available, you can view or update your personal information or request
its deletion in the settings section of your account. If you are unable to perform these
actions yourself, please contact us for assistance.
- Right of Correction. You have the right to have your data corrected if it is inaccurate
- Right to object. You have the right to object to our processing of your personal data.
- Right of limitation. You have the right to ask us to limit the processing of your
- The right to data portability. You have the right to receive a copy of the information
we hold about you in a commonly used, structured, machine-readable format.
- Right to withdraw consent. You also have the right to withdraw your consent at any
time if IOTCO S.A. has relied on your consent to process your personal data..
Please note that we may ask you to prove your identity before responding to requests of this
You have the right to file a complaint with a data protection authority about our collection
and use of your personal data. For more information, please contact the data protection
authority closest to you in the European Economic Area (EEA).
We may use third party companies and individuals to facilitate the provision of our Service
("Service Providers"), to perform the Service on our behalf, to perform services related to
the Service, or to help us analyze how our Service is used.
These third parties have access to your personal information only to perform these functions
on our behalf and are prohibited from disclosing or using it for any other purpose.
We may use third party Service Providers to monitor and analyze the use of our Service.
- Google Analytics
Google Analytics is a web analytics service provided by Google that tracks and reports
website traffic. Google uses the collected data to track and monitor the use of our
Service. This data is shared with other Google services. Google may use the data
collected to contextualize and personalize ads in its own advertising network. You
may opt out of certain features of Google Analytics by using the settings on your
mobile device, such as its advertising settings, or by following the instructions in
Terms of Service: https://policies.google.com/privacy?hl=en”
Firebase is an analytics service provided by Google Inc. You can opt out of certain
Firebase features by using the settings on your mobile device, such as its advertising
more information about the type of data Firebase collects, please visit Google's
IOTCO S.A. uses remarketing services to show you ads on third-party sites after you have
ads based on your previous use of our Service.
We may offer paid products and/or services as part of the Service. In such cases, we will use
third party payment processing services (i.e., payment processors).
We will not collect or retain your payment card information. This data is provided directly to
third-party payment processors, which use your personal data in accordance with their
privacy policies. These payment processors adhere to the PCI-DSS standard managed by the
PCI Security Standards Council, which is a collaborative effort between brands such as Visa,
MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure
processing of payment information.
The payment processing companies we work with are:
Links to Other Sites
Our Service may contain links to other sites that we do not operate. If you click on a third-
party link, you will be redirected to that third party's site. We strongly recommend that you
We have no control over, and are not responsible for, the content, privacy policies or
practices of any third-party sites or services.
Our Service is not directed to persons under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age
of 18. If you are a parent or guardian and you know that your Child has provided us with
personal information, please contact us. If we learn that we have collected personal
information from children without verifying parental consent, we will take steps to delete
that information from our servers.
Before the change takes effect, we will notify you by e-mail and/or by placing a prominent